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title: TOPS | Infotrac
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# Performance visible to everyone. Alignment sustained every day.
TOPS - The One Page Software - is the proprietary platform that turns Total Alignment from methodology into daily operating reality. Every person in the organization has a single, clear view of what they are accountable for, how they are performing, and how their contribution connects to the vision. Not quarterly. Every day.
[Ask for a demo](https://www.infotrac.com/tops#contact)
OUR SOFTWARE
SERVICES/ TOPS
## What is TOPS?
TOPS is not a generic performance management platform adapted to fit Total Alignment. It was built from the ground up around the methodology - which is why it works in a way that off-the-shelf tools cannot replicate.
At its core, TOPS gives every person in the organization one page: their KPIs, their current results, their goals, and their projects - all connected directly to the organization's Alignment Map and vision. There is no ambiguity about what matters or how performance is being measured. That clarity, multiplied across every role at every level, is what makes alignment operational rather than aspirational.
TOPS functions as both an information system and a management system. As an information system, it pulls data from your existing sources - ERPs, Excel, databases - and surfaces performance in real time, with exception-based escalation that alerts leaders only when results fall outside the expected range. This means leaders can genuinely delegate the present - trusting that issues will surface when they need to - and focus their own attention on where it is most needed: the future. As a management system, TOPS supports the Team Review and Vertical Review processes, turning meetings and one-on-ones into structured, documented, forward-looking conversations with commitments that are tracked to completion.
Defining Individual Scorecards:
We guide your team to create aligned individual scorecards that seamlessly connect your strategic goals and budgeting to employee compensation.
Tracking Performance in the Scorecards:
We seamlessly integrate our TOPS software with your existing ERP to provide personalized dashboards that track individual performance and manage resources.
New Management Model to Improve Results
We empower your leaders with our twin review processes, aligning teams strategically and transforming traditional evaluations into continuous monthly coaching.
Project Management and Change Management
We partner our Total Alignment experts with your CEO-appointed project leader and steering group to ensure smooth change management and expedited implementation.
## TOPS works as...
01
#### As an Information System
Most organizations have data. The problem is that it lives in the wrong places, reaches the wrong people, or arrives too late to act on. TOPS solves this by connecting to virtually any data source your organization uses - from ERP systems to Excel - and delivering the right information to the right person, in the right format, at the right time. Five reports give different levels of the organization exactly what they need: Focus Report: An individual's own scorecard - their KPIs, current standing, goals, performance trends, and action plans. The one page that tells each person exactly where they stand and what needs their attention. Feedback Report: Highlights recurring outstanding and underperforming results over time. Designed to make patterns visible so that recognition and course-correction happen based on sustained performance, not a single data point. Management Report: A manager's view of their direct reports - who is performing well, who needs support, and where the team's results stand. Summary Management Report: Performance across an entire team, department, or organizational level in one view. For leaders who need the big picture before they go into the detail. Contribution Report: Each person's measured contribution to organizational results, structured so it can be linked directly and objectively to performance evaluation and compensation.
02
#### As a Management System
Information only creates value when it leads to action. TOPS closes that gap by providing the structure that turns performance data into disciplined follow-through. Action Plans: For every KPI that falls short, TOPS supports a structured action plan - precise identification of the problem, root cause analysis, and solution commitments with defined deliverables, responsible owners, and due dates. Commitments carry automatic email reminders so nothing is forgotten between meetings. Team Review & Vertical Review Support: Both management processes run on built-in templates inside TOPS. Meetings are documented, commitments are tracked, and results carry forward from session to session. Each coaching conversation builds on the last, with the collaborator's development and scorecard progress visible in one place. Strategic Initiative Tracking: Beyond KPIs, TOPS tracks the execution of strategic projects: milestones, budget, timeline, and benefits realized. Strategy and operations live in the same system, visible to the same people, measured against the same vision. The shift TOPS enables: from a culture where problems are explained away, to a culture where they are solved - systematically, visibly, and on time.
# Want to see it in action?
TOPS is available as part of every Total Alignment engagement. To see it in action, request a demo and one of our consultants will walk you through the platform in the context of your organization.
[Ask for a demo](https://www.infotrac.com/tops#contact)
NEXT STEPS
## Ready to align your organization?
Most organizations know something is off. We help you name it, fix it, and build the conditions that prevent it from coming back. Fill out the form and someone from our team will reach out to understand your situation.
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Advancing vision through alignment.
Services
- [Consulting Services](https://www.infotrac.com/tops#services)
- [TOPS Software](https://www.infotrac.com/tops#services)
- [Our Methodology](https://www.infotrac.com/tops#methodology)
Industries
- Service
- Manufacturing
- Banking
- Food
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Resources
- [Total Alignment Book](https://www.infotrac.com/tops#book)
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